In his book, Redeeming the Wounded, B. Bruce Cook uses his experience as crime victim, correctional chaplain and crime victim counselor to reveal a restorative justice approach for enabling the process of healing the wounds and repairing harm.

Leaders need to move towards conflict, not away from it. This provides opportunities to reach resolution before the matter gets out of control. A small brush fire can be extinguished by stomping it with one’s foot or using a garden hose, but if it is allowed to expand into the forest it may become unmanageable.